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REFUND POLICY

● Flexible booking: allows date changes subject to hotel availability.

● If you reserve the room at the low season rate and the change is for high season, the guest must pay the difference in rate.

● In case of NOT ATTENDING , the pre-payment of the reservation will be lost.

● Non-refundable, no refunds accepted.

● You may modify the order of the excursions if you consider it necessary for the safety and success of the visit.

● RESERVATION RESCHEDULING at least 10 days before the start date, it is accepted to leave the reservation with an open date to be used until December 20 of this year.

● We are not responsible for costs generated by unforeseen events, such as natural disasters, strikes, among others.

TERMS OF SERVICE

💁🏼‍♀️ CHECK AVAILABILITY OF SERVICES TO BOOK.

● If your travel bag is empty, add the services you want to book to check availability.

● Published rates are not valid for holidays, bank holidays or long weekends unless explicitly stated.

● We have special rates for school groups, college students, university students, work groups and others. As there are a considerable number of people, we recommend that you inquire about our seasonal promotions.

● The value of the package is determined by the number of people and nights.

● Children under 3 years old do not pay, sleep with parents and breakfast is not included.

💁🏼‍♀️ CONFIRM RESERVATION

● When filling out the PRE-RESERVATION form, indicate whether you want a receipt, ticket or electronic invoice.

● THE RESERVATION REGISTRATION is done in the page section:

https://TraviTour.pe/pages/registro-de-reserva

● The reservation of the services is confirmed by sending proof of the 50% advance payment to WhatsApp:

https://wa.me/51996706343

● The proof can be a screenshot, deposit photo or transaction code.

● The balance is paid upon check-in at the hotel or agency office.

● You can make the payment through the following INTERBANK COMPANY ACCOUNT.

ACCOUNT IN SOLES: 2003005943670

CCI: 00320000300594367036

DOLLAR ACCOUNT: 2003005943687

CCI: 00320000300594368730

PLIN: +51 996706343

REASON: TRAVI TOUR PERU SAC

RUC: 20612265721

💁Assistance is permanent in all services.

🎟️The offer or promotion can be taken by another person until the reservation details are sent and confirmed with the 50% advance payment.

PRIVACY POLICY

At Travi Tour Peru , we understand the importance of protecting the privacy of your personal data. Therefore, we are committed to protecting the information we collect through our website, https//TraviTour.pe , and to complying with applicable personal data protection laws.

Information we collect

We collect personal and non-personal information through our website. Personal information includes, but is not limited to, your name, email address, phone number, and postal address. Non-personal information includes technical information such as your computer's IP address, information about your use of our website, and information about your travel preferences.

How we use your information

We use your personal information to provide you with a more personalized user experience on our website, including, but not limited to:

  • Responding to your questions and requests for information
  • Process your reservations and payments
  • Send you information about our services and special offers
  • Improve our website and services

Additionally, we may use your non-personal information to better understand the preferences of our website visitors and to improve our website.

How we protect your information

We take the security of your personal information seriously and have implemented appropriate security measures to protect it from unauthorized access, alteration, disclosure or destruction. These measures include encrypting sensitive data and restricting access to your information to only those employees who need it to perform their duties.

Sharing your information

We may share your personal information with third parties who provide services on our behalf, such as payment service providers and email service providers. These third parties are required to protect your personal information and may only use it to provide the services required by Mancora Tour Peru.

Your rights in relation to your personal information

You have the right to access your member account and rectify or delete your personal information, as well as to restrict the use of your personal information by Mancora Tour Peru. If you wish to exercise these rights